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heat pump quote: is the price right?

For “heat pump” work, a typical Swiss quote ranges from CHF 38'200 to CHF 81'500 including VAT for a mid-sized project. Here are the items it should contain and the questions to ask.

Reference price

Typical project: 160 m² · 1003 · House

Low

CHF 38'200

Central

CHF 58'200

High

CHF 81'500

Items a complete quote must include

  • Removal of existing work

    Without priced removal, costs often rise at start.

  • Oil tank removal

    Can cost CHF 2,000–5,000.

  • Hot water tank

    Not always included with the heat pump.

  • Electrical connection

    Often subcontracted and missing from the main quote.

  • Hydraulic connection and balancing

    Prevents excessive consumption.

  • Commissioning and settings

    Required for warranty and grants.

  • Noise certificate and permit

    Required for outdoor units.

Common pitfalls

  • A deposit above 30% before work starts.
  • Lump sums without quantities or unit prices.
  • No brand or model for equipment.
  • No mention of VAT, validity or timeline.
  • Disposal, scaffolding or connections missing.
  • A price far below other quotes, unexplained.

Questions to ask the contractor

  1. Is “Removal of existing work” included in the price?
  2. Is “Oil tank removal” included in the price?
  3. Is “Hot water tank” included in the price?
  4. Could you break down the lump sums (quantities, unit prices, materials)?
  5. Which warranty applies (SIA 118, duration)?

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